The Order

You have tried the coaches, the courses and the systems. The order is what was missing.

Most of what I teach fits on one page: what Executive Entrepreneur Thinking means, the order it runs in, the seat you walked in with, and twelve tools you can use this week.

You have paid for the fixes and the business is still stuck

The business runs. Revenue moves, or it does not, and either way you are working harder than the result justifies. You have paid for the coach, the course, the system and the agency. Each one made sense when you bought it. Each one was a better way to do something, and none of them asked whether it was the right thing to do.

Or you ran a division, a hospital unit or a practice inside a large system, and now the business is yours. The skills that carried you through the system do not carry this. The plane feels heavier than it should, because you now hold the destination, the fuel and the passengers yourself.

That is the gap, and it is rarely in the place you have been spending. This page is how I read it and the order that closes it. Everything here is free to use.

Executive Entrepreneur Thinking takes the best of two seats

Executives bring structure, scale, and an understanding of how capital and large organizations work. They know what the markets appreciate. Entrepreneurs bring the ability to read a market and close a gap in it with an idea. Each one alone gets the order wrong. The executive runs method first. The entrepreneur runs mission straight to method, and the market rarely gets a vote.

Executive Entrepreneur Thinking keeps the structure and scale of the first and the gap-reading of the second, and runs them in the order that works: Mission, then Market, then Method. The result is a person who adds value to a market by closing a gap in it.

It came from two rooms. I worked inside executive environments and watched organizations scale, raise capital and operate in ways the markets rewarded. Then I sat across the table from entrepreneurs with ideas that could not be scaled, because their own thinking got in the way. The gap between those two rooms is my practice. Transition your mindset, transform the business.

Mission, Market, Method is the order, and the reason is practical

A flight works in this order. You decide where you are going. You read the conditions between here and there. Then you choose the aircraft and run the checklist. Choose the aircraft first and you can be perfectly equipped for the wrong trip. That is what happens when the system gets bought before anyone asked where the business is going and who will pay to go there.

Each phase produces what the next one needs.

Mission

Willing. You and yours. What, why, when.

The problem it catches: a business that runs well and does not feel like yours.

It sets the North Star and the number the business has to produce for the life you described. You think like the visionary.

Market

Able. Them and theirs. Who and where.

The problem it catches: good work that the market does not pay enough for.

Wherever money lands, it landed to fulfill demand, and your job is to read the landing. It gives you the gap, the solution and the way in. You think like the investor.

Method

Ready. We and us. Which and how.

The problem it catches: a team that works hard and does not move the number.

If the first two phases were done well, the people, suppliers and customers you need are easier to find, because you aligned them before you built. You think like the leader.

A method is only as good as what it is pointed at. Point a perfect method at something the market does not care about and it can run well and still not matter.

The order governs the assessment and the plan. Once you are executing, you go back as often as the work sends you back. That is the loop. If payroll is due Friday, you make payroll Friday and then you assess. The full walk-through is Chapter 4 of the book.

The seat you walked in with predicts the gap I will find

Most people come to me as one of two thinkers, and both run the order wrong. The third is the one I help people become.

The Executive

The famous last words are “I know.”

The problem: a thorough plan that no customer asked for. Groomed inside an organization where someone else set the mission, rewarded for method, so they run Method, then Mission, then Market. They say “I know” right up to the moment the market proves otherwise.

The Entrepreneur

The famous last words are “You don’t understand.”

The problem: a loud mission and flat revenue. They run Mission straight to Method, and the market does not kick in. The shelf fills with workshop binders while the numbers hold still.

The Executive Entrepreneur

The famous last words are “What’s next.”

Investor-minded, market-driven, centered on the person. Runs Mission, then Market, then Method, and when a loop finishes, asks what comes next.

Plenty of people run Executive at work and Entrepreneur on the side, and miss in both ways. There is no shame in the seat. There is no right or wrong, just outcomes and consequences. Getting to the third way takes a new order, and your personality can stay.

The Method Trap is what happens when the order runs backward

Most stalls that look like method problems are Mission or Market problems with a method label on them. The symptom shows up in method, so the owner buys a method fix. The fix treats the symptom.

  • Cash flow. The fix I hear is a loan. The question behind it is who believes in this enough to prepay.
  • Hiring. The fix is a recruiter or a higher wage. The question behind it is whether the workflow was drawn before the roster was built.
  • Marketing. The fix is more ads or a new brand. The question behind it is whose gap you are closing, and whether you are fishing in the right pond.

In my experience, something like ninety percent of what is offered to an owner is method. That is my estimate, and I have not seen anyone measure it. The Small Business Administration’s Office of Advocacy reports that only about half of new employer businesses are still alive after five years. The two numbers do not prove each other. Side by side, they raise a question worth asking: am I buying a better way to do something before I know it is the right thing to do?

Sometimes the problem is method. If customers know you, buy and come back, and finished work sits uninvoiced for six weeks because the invoice waits on you, the fix is a billing step with an owner and a date. The diagnosis has to be able to come out that way. Chapter 1 gives you the test.

Willing, Able, Ready is the screen I run, starting with me

Hires who look right and fall away. Clients who pay the deposit and stall. Partners who say yes and do not move. Willing, Able, Ready sorts them before the cost arrives.

Willing leads Mission. Able leads Market. Ready leads Method. All three run through every phase, so you carry your will, your ability and your readiness into the market and into the build.

Willing comes first. No matter how able or ready someone claims to be, without the will it does not happen. The failure mode has a name, RAW: ready and able, with the will missing. Most hiring is done that way. We screen for availability, test for skill, and skip the part that carries a person through a hard season.

Ability has a scope and a ramp-up, paid in time, energy, effort and cash. Readiness is more than holding a course. It is the timing, the resources, the people, the expectations on both sides, and whether the market is ready for what you bring. I use the screen on clients, teams, buyers and myself.

Twelve tools, free to use

Pick up the one your week calls for. Put it down when the assignment is done. Each one lives in a chapter of the book, and each chapter ends with an assignment you can run with what you already have.

The three gaps

The problem: people say they like what you offer and still do not buy. Draw the gap first: the customer’s current state, the state they want, and the distance between. Then the solution. Then ask how the value gets in. Awareness means they do not know it exists. Access means they cannot reach it. Affordability means the trade costs them more than the gap does, in money, time, energy and effort. It is a perceived trade, not a price.

Find it in Chapter 24, The Three Gaps.

The Money Question

The problem: you keep planning small because capital feels like the limit. A million dollars lands Monday morning and has to be working in the market within ninety days. What do you do, and through whom? Then check yourself at a tenth and at ten times. What shows up at every size is the opportunity. What shows up at one size is gear.

Find it in Chapter 25, The Money Question.

The Deal Maker's five

The problem: you keep chasing ideas that sound good and do not become a sale. Before an opportunity earns a dollar, it answers five questions in writing: the gap, the insight, your understanding of the people, the problem and the process, the return on action for every party, and your own Willing, Able, Ready. Until someone says they will buy it, volunteer for it or work for it, it is an idea, and ideas are cheap. The ones that do not pass wait in a parking lot.

Find it in Chapter 26, Vet It Like an Investor.

Growth's four definitions

The problem: revenue is up and there is less money left. Growth has four definitions: top-line revenue, margin, equity, and market share or fans (for a small business, the fourth is fans). They are different events, and you can grow revenue and shrink profit in the same year. When someone says growth, ask growth of what.

Find it in Chapter 24, The Three Gaps.

Growth versus expansion

The problem: you added trucks, locations or people, and the owner is still the last one paid. An aircraft loaded past its limits does not climb, and a business loaded with capacity the market has not asked for behaves the same way. Expansion is more capacity without identified people who will trade for what you deliver. Growth moves one of the four definitions. Scale means you have as many clients as you have people to serve them.

Find it in Chapter 24, The Three Gaps, and Chapter 26, Vet It Like an Investor.

The flagship and the fleet

The problem: one customer, one lender or one industry is most of your revenue, or you cannot say where the money in your region is landing. Every regional economy has flagship industries, with a fleet of suppliers, employees, banks and small boats around each. Anchor to a flagship or a group of them, not to a single customer. When the water gets rough, the big ships ride it out and the tugboats get thrown. Read where money landed this morning, twenty minutes at a time.

Find it in Chapter 22, Follow the Money.

Vector, volume, velocity

The problem: you hear that money is moving in your market and cannot tell whether it matters to you. Pilots read wind by direction and speed before they read anything else. Money in motion has three properties you can read the same way. Vector is from whom to whom. Volume is how much. Velocity is how fast. Two flows of the same size at different speeds are different opportunities, and most of them are announced in public.

Find it in Chapter 23, Vector, Volume, Velocity.

Star player to owner

The problem: the business stops when you stop. In most businesses the owner is the star player, so the ball comes to you with two seconds on the clock. Make someone else the star, become the coach, then the general manager, then the owner. Plan for two dependences: the operation that needs you to deliver, and the market that needs you to keep the work coming in. The business is an investment tool.

Find it in Chapter 42, Star Player to Owner.

Pilot, not mechanic

The problem: you keep improving the business and it is not going anywhere new. The mechanic fixes the machine. The pilot reads conditions, holds a heading and takes the aircraft somewhere. You need a mechanic when the engine is apart, and you do not ask one to fly you through weather. Don’t get caught looking down.

Find it in Chapter 13, Rebrand: Become the Pilot, and Chapter 42, Star Player to Owner.

The 4E ladder

The problem: you hired on a resume, or were hired on one, and the work went sideways. Flight hours say you were in the aircraft. They do not say what you did when the engine quit. The ladder sorts that: exposure means you were near it, education means you studied it, experience means you did it, and expertise means it went sideways and you got the team back on track anyway. It is read per arena, so an expert in one craft can be at exposure in the next. One question sorts the rungs: tell me about the time it went sideways.

Find it in Chapter 43, Build the Team on Will: WAR, and Chapter 7, The Chair You Came From.

The League

The problem: you work hard and cannot say where winning is decided. Which market are you in, at what level, against whom, what does the championship look like, and what is the playbook? Only then do you find the roster. Then sign one scoreboard, profit or equity, read both every month, and optimize one. If you cannot say where the championship is, do not blame your labor. Build the league.

Find it in Chapter 39, The Two Scoreboards.

Type rated

The problem: you want the bigger business and have only run the smaller one. You do not move to a bigger aircraft by wanting to. You get rated for it, with an instructor beside you who already flies at that speed. Business hands out no ratings, so you build yours from the right people. The new rating becomes the next mission, and the loop starts again.

Find it in Chapter 48, Type Rated.

In my words

The business is your investment tool. What do you want to achieve from it?

If you want to make money, study finance and economics. If you want to express yourself, start a business.

Method is spoken by operators. Market is spoken by investors. Mission is your north star.

When you click the seatbelt, you are strapping the plane to your back.

Don’t get caught looking down. The mechanic’s eyes are in the machine. The pilot’s are out the window.

There is no right or wrong, just outcomes and consequences.

You are the table. Make everyone else your chairs.

How much longer do you want to be the star player?

The whole system fits on two pages

The book ends with two pages that hold all of it in flying order: nine lines each for Mission, Market and Method, six for the loop, and a chapter number beside every line. Print it, pin it up, run it once a quarter. The two pages are the first note in the EEThinkers letter.

The EEThinkers

Start with the letter

Join the EEThinkers. One idea a week, five minutes, no noise. The two-page system comes first. Connect with me on LinkedIn too, where the conversation continues between letters. When you want me to read your situation, the second step is the assessment. A short questionnaire at /start/, and I read the answers myself.

Questions people ask
What does Executive Entrepreneur Thinking mean?

It takes the structure and scale of the executive and the market-reading, gap-closing ability of the entrepreneur, and runs them in the order that works: Mission, then Market, then Method. The result is a person who adds value to a market by closing a gap in it.

Why does the order start with Mission and not the market?

The person comes before the business. What you need, and what the people who rely on you need, tells you what is worth doing. The market then tells you who will trade for it, and only then does method have something real to build. Reverse the order and you are building on a guess.

I already run a business. Do I start at the beginning?

With an existing business I usually start by looking at the method, because it is already working to some degree. Then I read the market it actually serves, from its transaction history, and then the mission you state. The order of the foundations stays the same. The place I begin looking changes.

What is the Method Trap?

It is the habit of buying a method fix for a Mission or Market problem. Cash flow, hiring and marketing are where the symptom shows up, so that is where the money goes. The fix treats the symptom, and the real problem keeps the money. Sometimes the problem really is method, and the diagnosis has to be able to say so.

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