You have the title. It is printed on your cards and it was announced at the company holiday party, with a toast. Eighteen months later the counter staff walk past your door to ask your father. The branch managers run their numbers by him first. Last Tuesday he reversed a pricing call you made with a plant buyer, in front of your brother, who runs the warehouse and does not answer to you.
You left a solid job somewhere else to do this. You have the degree and the track record, and you are wondering whether you made a mistake.
Fighting for control has not worked, and it is unlikely to. The team knows who holds the title. What they watch is who holds the decisions.
Why does the team keep going around me?
Because the business has two kinds of dependence, and your title covers only one. The family business is a pipe and valve distributor on the Ship Channel, thirty-one years old. I see this pattern often. Run the operation without your father for a week and the warehouse still ships. The operation holds. The market is another matter. Your father is the one the refinery purchasing managers call, the one the banker trusts, the one the manufacturer’s rep phones when a shipment is short. His presence in the market is what finances the operation.
Look at where the money lands for this company. Plants and maintenance contractors buy on approved-vendor lists, and the lists run on relationships built over decades. The team knows that. When they walk past your door, they are accurately reporting where the value sits.
There is a second half, and it is harder to say. Working in the company since you were a kid is not the same as running it, and the team knows you have not yet done the second. Your father has been learning from these scenarios since day one. That is a statement about experience and says nothing about your ability.
Why do I think of it as the right seat?
Because aviation hands out authority in a way that fits your situation. On an airplane, the authority belongs to the pilot in command. A first officer in the right seat has a title, flies real legs, and still defers on the final call, building hours beside a captain until the captain’s judgment is also theirs. Few people call that an insult. It is the apprenticeship that makes the next captain safe.
You are in the right seat of a company whose captain is still in the left. The mistake would be to grab the yoke. Your hours beside him are what turn the title into authority, and the team can see whether you are logging them.
I would also be plain about the options. This may be a place to shadow, learn and understand, which is what the president’s title means for now. If after a year the answer is still no, the question turns to your own arrangement: your income, your time, a more fractional role, a seat on the board. That is a legitimate answer. Start from your mission, your runway and the people who depend on you, and decide with those in front of you.
What do I do instead of fighting for control?
You build the transition with your father. He is the chief buyer and the one who knows the customers. Going around him costs you what you came to get.
The tool from the book is called answering in your father’s voice, and you can use it this week. When a problem reaches him, he calls you in. You lay out the scenario. Your father gives the solution, and you write it down, along with why. A month or two later a truck gets wrecked, or the yard is short two drivers, or a plant moves a delivery. You can answer the way he would. The team sees that you understand how he works. Then you add your structure on top, the order and the questions he carried in his head, and people start coming to you because you bring more clarity.
Write down the why, not the process. The process is easy to find. The why leaves with him if the business does not record it: who to call under which circumstances, what each relationship supplies, what he refuses to say yes to and what that protects.
Your job changes too. You lead by clearing the path, so bring in a strong operations lead to carry the day-to-day (your brother is a candidate, or an outside hire) and organize the team around that person. The title becomes true when the roster can see you doing that work.
What happens to his relationships?
They change, whatever anyone wants. His banker, the council member, the supplier rep, the attorney, the plant buyers rose with him over thirty years. They are a group that found a way to do more by sharing more with each other. Pull one person out and the formula changes. A business development hire can walk the halls with him and shake the same hands, and it will not be the same, because the history is not there.
So prepare him for that. When he steps down, no matter how much the team wants it to be the same, the business will change. And use him for what he holds. He teaches you how each relationship was built and how a network is maintained. Then you build your own group of people who can rise with you, for the next generation of the company. You are the table. You make everyone else your chairs. Add value at the table and they will pull their chairs up. Trying to be accepted into a group you did not grow up in is the slower road.
What can I do this week?
Ask your father for thirty minutes on Friday. Tell him you want to learn how he decides, and ask him to call you in any time a problem reaches his desk. Buy a notebook with three columns: the situation, what he decided, and why. Fill it every day for a month.
On the last page, list the ten relationships the business depends on. Beside each, write what it supplies and how it was built. Ask him to tell you the story of each one.
A title is not a transfer. Learn the why, and the authority follows.
Chapter 45. Leaders vs Managers of The Method Trap, by John “Jonyprofit” Whaley. One idea, one story, one assignment. About the book
The people in this story are composites drawn from nearly forty years across the table from owners, executives and professionals. Names, industries and numbers are changed.